This Privacy Policy is intended to explain what types of information we collect about you, and how we use and share that information.


Collection of Personal Information:

We may ask you to provide personal information when you establish or update an Account on this site, sign up to receive emails from KA Sail or other marketing materials, make a purchase, view your order history, participate in contests and surveys or contact us.

Categories of personal information collected online include name, billing and shipping address information, email address, telephone number, mobile number, recipient's name, address and email address, items purchased combined with your other personal information and any other information you choose to provide us.

Collection of Payment Information:
Credit Cards

We do not store any card holder data on our servers, all credit card payment details are securely sent to eWAY ( payment gateway We have no rights to the Cardholder Data and do not share any card holder data with any other third parties other than eWay secure payment gateway. “Cardholder Data” means information supplied by You to eWAY about the Cardholder, including but not limited to the Cardholder’s name, credit card details, address and contact details.

eWAYs terms and conditions (

Bank Details does not request any bank details to be sent to us directly, we may ask to send a copy of the transaction details including your reference and payment amount when completing payment, this information will be stored on our servers, so that we may locate the applicable payment paid to our account.

Information Observed or Collected Through Technology:
Navigational Information. gathers navigational information about where visitors go on our website and information about the technical efficiencies of our website and services (i.e., time to connect to our website, time to download pages, etc.). In the process of gathering navigational information, non-personally identifiable information (for example, domain type, browser version, and service provider) may be collected which will provide information regarding a visitor's use of our website.


A cookie is a small data file that is stored by your web browser on your computer or device. Cookies are typically stored on your computer's hard drive or in your device's memory and tracks information about your clicks as you go through the pages within our website.


Information you provide. uses the information you provide to:
  • Deliver products that you have ordered,
  • Contact you or the product recipient(s) in the event of order delay or difficulty,
  • Deliver information about our products, events, promotions or website (including marketing information) through the various communication channels you have provided to us, including adding you to our email list or to our customer phone and mail marketing list when you register for an Account or make a purchase,
  • Send information about surveys to you,
  • Tailor your experience with us to your interests by using the information you provide to determine those interests,
  • Develop our products, services and website, and
  • Respond to your inquiries.

If you have set up an Account at this site you may save personal information in that Account, such as name and shipping information, and we will access this saved information to make your shopping quicker and easier. We require you to create and/or access your Account to use various services on the website.

With respect to KA Sail emails, we use that information to provide you with exclusive information about special offers, media events, new products and much more.

Information collected through technology.

Information gathered through technology is used by us to determine such things as which parts of our website are most visited or used, what products are browsed and/or purchased, the effectiveness of our websites and advertisements, and difficulties visitors may experience in accessing our websites. Cookies may be used to tell us whether has been previously visited by you or someone using your computer, what products or portions of the website you may have viewed. The information collected through technology may be associated with other information such as your IP address, name, purchases made, your contact information, your actions in response to our communications with you. This is then used to enhance and personalize your online browsing and shopping experience, to market and promote our products, events, and services, and those of third parties, to you and to assist in the administration of your use of features and programs on our site, and to determine the display of content and advertising based on your interests on third party sites where you may visit.


We may use third-party vendors to help us provide services to you, such as monitoring site activity; hosting the website; assisting us with our Social Media Pages; providing promotional strategy; processing orders; running promotions, events and surveys; maintaining our database; providing store locator services; processing employment applications; administering and monitoring emails; or to market to you.

Your information is strictly not sold, and not provided to any other party for marketing non KA products.

We may make names, addresses and/or email addresses collected online available to other companies as provided herein.

You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our website, the website or the public.



If at any time you would like to stop future delivery of KA Sail marketing emails, please follow the removal instructions located at the end of each marketing message. Please note, however, that opting out of these emails will not stop operational or transactional emails, such as order confirmation and shipping emails or customer service emails.


Through the use of privacy settings on your browser it is possible (depending on the browser version) to block or delete cookies. Some parts of the website may not operate correctly if you disable cookies, and you may not be able to take advantage of some of the website's features.


We prefer to keep your personal information accurate and up-to-date. To do this, we provide you with access to update or modify your Account.


For your convenience, our website may contain links to other websites. is not responsible for the privacy practices, advertising, products or the content of such websites. Links that appear on should not necessarily be deemed to imply that endorses or has any affiliation with the linked websites. We encourage you to review the separate privacy policies of each site you visit.


As continues to offer visitors new and different types of content and services, may modify its information collection, use or disclosure practices. Should there be a material change to our information collection, use or disclosure practices, it will be applied only to information collected on a going-forward basis, and we will update this Privacy Policy.

SECURITY STATEMENT have implemented administrative, technical and physical measures to address the confidentiality of personal information collected on this website. We monitor our site daily to prevent unlawful access to your data. While we implement the above security measures for this website, you should be aware that 100% security is not always possible.


If you have additional questions or would like more information on this topic, please feel free to contact us at:

KA Sail Australia
Unit 11/91-95 Tulip St
Cheltenham VIC 3192
P: +61 (0)3 9585 3585